FREQUENTLY ASKED QUESTIONS
At Arpe Shop we design, create and manufacture sustainable, meaningful and unique gifts such as towels and other conscious products. Specialized in microfiber for decades, we promote a conscious and local consumption and a 360 sustainability in all our processes.
We design in an eco-friendly way, we produce with post-consumer r-PET fabrics, we seek durability in our products and we make sure that these can be recycled once they can no longer be used. We produce under the circular economy criteria to guarantee environmental, social and economic sustainability.
Find out more about our SUSTAINABLE VALUES and CERTIFICATES.
At Arpe, we use post-consumer r-PET bottles. In other words, our products are created from microfiber made out of recycled plastic bottles.
Learn more about OUR MATERIALS.
To choose Arpe means to choose origin, sustainability and design. It means to be aware of the impact our actions have on the planet and others, striving for a conscious and respectful lifestyle. To choose Arpe means to make a difference, to reduce the carbon footprint, to consume consciously, to take care of our resources and to appreciate the earth.
Our microfiber towels have a 76% lower carbon footprint than an equivalent cotton towel. They save 58% in energy use, 55% in water consumption and 40% in soap consumption. At the end of their useful life, they can be recycled or reused as cleaning cloths, reducing the carbon footprint by 11%.
Read the whole LIFE CYCLE ANALYSIS.
The delivery times vary depending on the country and area (excepting weekends and holidays):
- SPAIN (PENINSULA): from 24 to 72 hours.
- BALEARIC ISLANDS: from 2 to 5 business days.
- CANARY ISLANDS: from 3 to 7 business days.
- EUROPEAN UNION: from 2 to 5 business days.
- REST OF THE WORLD: from 4 to 10 business days.
For more information check out the SHIPPING POLICY.
The shipping varies depending on the country and area:
- SPAIN (PENINSULA): free shipping on orders over 30€, or 3,99€ otherwise.
- BALEARIC ISLANDS: free shipping on orders over 50€, or 5,99€ otherwise.
- CANARY ISLANDS: free shipping on orders over 150€, or 19,99€ otherwise.
- EUROPEAN UNION: free shipping on orders over 50€, or 9,99€ otherwise.
- REST OF THE WORLD: free shipping on orders over 150€, or 29,99€ otherwise.
For more information check out the SHIPPING POLICY.
To process a return, you can contact us at hello@arpe.es. Once we receive the email, we will contact you back with all the information on how to proceed with the return.
For more information check out the REFUND POLICY.
